Frequently Asked Questions
Q) What areas do you service with your rental attractions?
A) Currently we service the Southwest region including California, Arizona and Nevada. If your event is outside of that area please email us with your information and we will try and match you with one of our customers who provides a similar service.
Q) How long does it take to go through your attractions?
A) That depends on how fast you can run! Seriously though, each attraction is different and every group that travels through is different. Some of our guests will race through in fear, while others will take their time to enjoy the detail of the interior and watch our staff perform. Depending on the attraction it should take guests between 7 and 15 minutes for the whole experience.
Q) Is it scary?
A) Oh Yeah! All of our attractions are designed to be INTENSE experiences and are not recommended for the faint of heart. However, we do offer “Not so Scary versions of all of our attractions. Please call or email us for more information.
Q) How much does it cost?
A) Our pricing is based on a variety of factors that include the type of attraction, location, duration and most importantly the date and time. The closer you event is to Halloween the higher the cost. Although we operate our attractions at events all year long, Halloween season is our busiest time of the year and certain dates and times are at a premium.
Q) What exactly do you provide?
A) The easiest way to explain is that our crew provides everything from “the doors in”. That means that we take care of the set up, operation and break down of the attraction. Our customers are responsible for everything outside the doors including the space for the attraction, electricity, security, line control, etc.. There are exceptions and we do offer a variety of additional services for a fee. Please ask about those options when you call our office.
Q) Do you provide insurance?
A) We are full insured and can add your company or organization on as “Additionally Insured” at no additional charge, however if you have special or unique insurance requirements or if you need and “Endorsement” there will be additional fees.
Q) How far in advance do I need to book?
A) Most of our customer are repeats and they book a year in advance to guarantee the most popular days, however we do operate multiple attractions.
Q) What is involved in getting an estimate and reserving an attraction?
A) When you contact us for information we will ask a few questions about your event to make an initial determination about our availability and ability to provide you with an attraction. We can then provide you with an “estimate” based on that information. Our next step is to visit the location for your event and discuss the detailed logistics of your event. We will then send you a proposal with a specific price for your attraction.